We've all heard about self-driving cars and how AI is powering this innovation. How about using similar innovation to power Finance Department's Accounts Receivable? We don't have to worry about accidentally hitting an elderly lady in a crosswalk or running over a puppy. There's less risk in taking the hands off the "wheel." Our self-driving AI can handle a wide variety of Accounts Receivable situations ensuring payments are made, and customers are treated with care in the most efficient and effective manner.
A high amount of resources are dedicated to customer support in A/R. We put it all on autopilot. What would you do with all of the saved resources dedicated to creating & responding to customer calls and emails?