The Intelligent Accounts Receivable Blog

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Reduce Accounts Receivable inbound & outbound communication activities

Posted by Matt Shapiro on Jun 13, 2018 12:31:55 PM

Automate communications

A high amount of resources are dedicated to customer support in A/R.  We put it all on autopilot.  What would you do with all of the saved resources dedicated to creating & responding to customer calls and emails?

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Topics: accounts receivable, Account receivable Tips, AI, "chatbot"

3 Things to learn from this law firm’s Accounts Receivable case study:

Posted by Matt Shapiro on Mar 22, 2018 11:41:04 AM

Accounts Receivable should be easy to manage, track, and collect.  For clients, the bill should be promptly sent, clear, easy to pay, and easy to resolve questions/problems.  Achieving this ideal A/R environment is challenging and evident by messy, fragmented processes that have high costs of companies spending millions and still writing off millions (collectively, billions).

In the legal industry, margins are decreasing each year with continuous rising operational costs, and increased cost competition from on-demand legal services provided by startups with new business models.  Billing and collections are the 3rd most significant challenges for law firms according to Law firm Suites

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Topics: accounts receivable, Account receivable Tips

5 tips to reduce your past due accounts

Posted by Matt Shapiro on Oct 17, 2017 5:09:44 PM

Growing a business is not only about sales and year-over-year growth. It’s also about growing cash and being cash flow positive. It’s possible to have $50,000,000 of sales in a year with barely enough cash to pay the bills let alone cash for important projects such as strategic hires, new equipment, or system upgrades.

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Topics: accounts receivable, Account receivable Tips

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