The Intelligent Accounts Receivable Blog

Reduce Accounts Receivable inbound & outbound communication activities

Posted by Matt Shapiro on Jun 13, 2018 12:31:55 PM
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Automate communications

A high amount of resources are dedicated to customer support in A/R.  We put it all on autopilot.  What would you do with all of the saved resources dedicated to creating & responding to customer calls and emails?

5 duties we tackle:

  • Communication campaigns
  • Communications triggered by customer or business activities
  • Customer questions answered
  • Customer problem solving triage
  • 24/7 customer support

 

A/R department's workload distribution 

Screen Shot 2018-06-13 at 10.54.39 AM

Topics: accounts receivable, Account receivable Tips, AI, "chatbot"

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